An inspiring career awaits you! 
 
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

Job Summary

The Corporate Director of Learning and Talent Development is a strategic leader responsible for designing, implementing, and overseeing enterprise-wide training and talent development initiatives. This role ensures the alignment of learning programs with the company's mission, core values, standards, and goals, focusing on compliance, safety, onboarding, leadership development, and performance management. The Corporate Director of Learning and Talent Development will drive a culture of continuous learning and operational excellence across all properties.

Standards & Culture

Individuals must serve as a cultural ambassador by upholding and promoting our standards.

• Image & Presence: Our team is sophisticated and purposeful in their communication and body language.
• Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.
• Performance: Extraordinary. Our team rises to outperform and consistently be at our best for even better.

Core Responsibilities 

Primary areas of responsibility include, but are not limited to the following:

Learning Program Design and Execution

• Develop, implement, and manage training programs including onboarding, compliance & safety, leadership development, certifications, and enrichment workshops.
• Create and deliver Kessler Leadership Series Training.
• Design tools, multimedia aids, and job aids such as training videos and manuals to support continuous learning.

Leadership and Employee Development

• Facilitate leadership development programs, orientation sessions, and coaching for supervisors and executives.
• Conduct needs analysis to identify skill gaps and tailor training solutions.
• Implement competency models and succession planning strategies to prepare future leaders.

Performance Metrics and Budgeting

• Compile and analyze training data to prepare budgets and justify resources.
• Track ROI and the impact of learning programs on employee performance and engagement.

Strategic Partnership and Vendor Management

• Research, select, and manage external consultants and trainers to enhance training content.
• Establish partnerships with educational institutions for internship and career development programs.

Employee Engagement and Communication

• Design and lead employee engagement surveys to guide organizational development.
• Develop and implement effective communication tools to inform employees about training programs and policies.

Administration

• Learning Management System (LMS) Administration
• Performance Management System (PMS) Administration

All other duties assigned.

Knowledge, Skills, and Abilities

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generate alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.
• Strong analytical skills with the ability to track ROI and prepare budgets for training programs
• Exceptional communication and interpersonal skills to collaborate across all levels of the organization.
• Strong organizational skills and attention to detail.
• Excellent computer skills in the use of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Recognized as a Subject Matter Expert in tactics and training disciplines.
• Must have current knowledge on all laws, regulations and industry best practices pertaining to their area of responsibility including familiarity with OSHA, PCI, and other regulatory training requirements.
• Ability to compile and deliver written or verbal training tools.
• Ability to demonstrate experience in content creation, maintenance of training processes, and the successful development of ongoing training and development programs.
• Ability to successfully troubleshoot and resolve problems and questions professionally.

Key Partnerships

Cultivate successful relationships with the following individuals to achieve alignment and support.

• Corporate Office Human Resources Team
• Property Human Resources Directors
• Property Leadership Teams 

Supervisory Responsibilities

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. 

• Corporate Talent Development Manager

Minimum Qualifications

Education, License, Certifications, Experience

• Bachelor’s degree in business or related training equivalent - required
• 5+ years proven track record of strategic leadership in learning and talent development– required
• Experience within luxury brand/markets – required
• Expertise in training program development, compliance training, and learning technologies – required
• Experience with leadership development, succession planning, and competency modeling – required
• Certified Facilitator in Franklin Covey or equivalent leadership programs – preferred
• Experience with the Kirkpatrick Model for evaluating learning effectiveness – preferred
• Proficiency in HR technologies such as UKG Pro – preferred

Work Environment

The work environment/conditions described herein are representative of those that an incumbent may experience.

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
• This position requires travel up to 30% of the time. Specific details outlined by direct supervisor.

Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

• Push, pull, and lift up to 50lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.